mystery shopper 神秘顧客

mystery shopper
繁：神秘顧客
简：神秘顾客

香港神秘顧客協會15日公布2014年《全球微笑報告》，報告由神秘顧客於各行業進行客戶服務評估，評核準則為3項，分別是微笑、招呼語及附加銷售。

「鳩嗚」害港微笑指數跌21%（2015年4月15日）。香港文匯報，取自http://news.wenweipo.com/2015/04/15/IN1504150113.htm

The death of a high-profile mystery shopper known as ‘the master of disguise’ has sent shivers through the tight-knit world of mystery shoppers and led some to speculate that she was attacked because of her work.

Szathmary, Z. (2014, December 25). Was mystery shopper known as ‘the master of disguise’ bludgeoned to death on mall job? Top undercover investigator found dead from head injuries in parking lot. Daily Mail. Retrieved from http://www.dailymail.co.uk/news/article-2886701/Mystery-shopper-known-master-disguise-dies-suffering-head-injuries-parking-lot.html