budget airline; low-cost carrier; budget carrier 廉價航空(廉航)

budget airline; low-cost carrier; budget carrier
繁:廉價航空(廉航)
简:廉价航空(廉航)

近年廉價航空冒起,就去年海關收到91宗涉及航空公司投訴中,有60宗即近七成(66%)涉及廉航,餘下31宗即三成(34%)涉及傳統航空公司。

七成航空服務投訴涉廉航 海關:消費者未掌握條款 或非涉不良銷售(2017年6月19日)。明報,取自 https://news.mingpao.com/pns1706191497808279603

Reports about airlines accounted for 27 per cent – and most were about budget airlines, according to the customs department, which enforces unfair practice rules.

Few arrests in tourism sector for breaching unfair trade rules despite many complaints. (2017, June 19). South China Morning Post. Retrieved from http://www.scmp.com/news/hong-kong/law-crime/article/2098846/few-arrests-tourism-sector-breaching-unfair-trade-rules

Early this year, the council surveyed 10 low-cost carriers, which make up 90 per cent of Hong Kong’s budget airline market. The council found that most failed to offer passengers affected by flight delays or cancellations timely information and relied mainly on emails or the carriers’ official websites to give updates.

Complaints about budget airlines operating in Hong Kong surge 10-fold. (2015, March 17). South China Morning Post. Retrieved from http://www.scmp.com/news/hong-kong/article/1739603/complaints-about-budget-airlines-operating-hong-kong-surge-10-fold

However, when passengers choose to save money by flying with budget carriers, they have to be prepared to tolerate some inconvenience, he said.

Flight to success. (2013, November 11). The Standard. Retrieved from http://www.thestandard.com.hk/section-news.php?id=139407